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  1. I am not making money on my web site. What can I do?

    2. There are many different things that will determine how much money you will make on the Internet. By using the search engines effectively along with other forms of marketing you will be able to bring people to your website. If no one is visiting your site you will want to check your meta information to make sure that it is correct. Keep in mind that you need to find the words and phrases that will entice people to come and visit your site. Another reason you might not be making money is because people might not want to buy your product or may find your prices too expensive. The first thing you might want to do is invest in a site counter to see if people are actually visiting your site.

  2. How can I market my website?

    3. By using the search engine effectively along with other forms of marketing you will be able to bring people to your website. Some other forms of marketing include mailers both through the regular mail as well as e-mail. You can also advertise in newspapers and magazines.

  3. How can I tell if people are visiting my site?

    4. Look into getting a site counter put onto your site. They range in cost from free to $40.00 a month. You can find free site counters in a number of places on the Internet. For pricing and details on uSight's statistical tracker please call customer service at 1-800-544-9459.

  4. What is the benefit of having a domain name?

    5. Having a domain name is like putting a sign outside your store that has your name on it. More people will be able to find your site on the Internet with a personalized domain name. As well as giving you distinction on the World Wide Web a domain name is a lot easier to remember than the alternative. Because of the uniqueness of the domain name, this will make it easier for your customers to find you on the search engines.

  5. What type of marketing will be most effective on my site?

    6. There are several ways of marketing your site. They are Guaranteed hits, Search engines and by word-of-month. Guaranteed hits are the most effective way to bring people to your site and are also the most expensive. Search engines are not as expensive but they require more patience to wait for the people to start seeing your site. Word of mouth is obviously free and you get what you pay for. You can also use media such as newspapers and magazines to market your website.Our suggestions is to have a good variety of many types of marketing.

  6. If I need help building my website will uSight do it for me?

    7. Yes, uSight will build your site for you. uSight has three types of design packages you can choose from: basic, enhanced, and merchant. These design packages will allow you to let uSight do designers what you want them to do. For prices on the different packages, please contact uSight customer service at 1-800-544-9459.

  7. How is uBuilder connected to uSight?

    8. uBuilder is the servive that uSight offers to help you build your web site. It is a step by step process that makes building a web site an enjoyable experience.

  8. Who is uSight?

    9. uSight offers an array of e-commerce solutions for small business, such as web hosting, web site building, domain name registration, and search engine submission programs. We offer other e-commerce services as well. For details and pricing information please call customer service at 1-800-544-9459

  9. What phone number do I call for Customer Service?

    10. The Customer Service line is a toll free number. You can contact us Monday through Friday 8 AM to 7 PM Mountain Standard Time. The number is 1-800-544-9459.

  10. What phone number do I call for technical Support?

    11. The Technical Support line is also the same number as the Customer Service line. Once you get into the menu, there will be a prompt letting you know which number to choose for technical support or customer service.

  11. What is the address for uSight.com?

    12. uSight.com
    727 North 1550 East Suite 300
    Orem, UT 84097

  12. How much space can my uBuilder web site use?

    13. Your web site has an unlimited amount of space you can build upon. Be aware however that the more space you use the longer your pages will take to download. It is also more difficult to find a problem when you have to look in so many places.

  13. I purchased a uBuilder. What do I do next?

    14. After you purchase a uBuilder, you can expect an e-mail from us with instruction on what to do next. The email will also give you your username and password.

  14. I attended the seminar but I can't attend the training, what should I do?

    15. You can do one of two things. First, go to www.semreg.com to see when the next training class will be near your area. Second you can call our Customer Service line to find out what the class would have offered and receive training from a customer service representative.

  15. When will there be another seminar in my area?

    16. Go to www.semreg.com to find out when and where the next seminar will be near you.

  16. How do I register a friend for one of your seminars?

    17. You can go to www.semreg.com and register there or call 800-380-3743.

  17. Can I go into this with a partner?

    18. Yes, you can. Some people find it easier to start a business with a partner. This is fine. Make sure to let us know so we can put both you and your partner on the account.

  18. Do I have to sign up at the seminar or can I call uSight and set up my account?

    19. uSight will set you up either by attending the seminar or by calling us on the phone. It would however, be beneficial to you to go to the seminar. If you need to call us and set up an account for your business please call customer service at 1-800-544-9459.

  19. I have been waiting for my login e-mail and it hasn't come yet, what should I do?

    20. After you purchase the site from uSight, you should wait at least two business days for the e-mail. If at that time you do not receive an e-mail from uSight, you should call the Customer Service at 1-800-544-9459 so we can assist you.

  20. How do I transfer a domain name to my site?

    21. When you purchase a domain name from another company, you will need to transfer that domain name to us. In order for you to do so, you must contact customer service. We will then ask you for information on your domain name. There is a small fee of $50.00.

  21. Where can I purchase a domain name?

    22. To purchase a domain name contact our Customer Service line. We charge $90.00 for the first two years. It will change to $70.00 for every two years after the first two.

  22. How long will I pay my monthly hosting fee?

    23. You will pay your monthly hosting fee for as long you own your site. A hosting fee is charged to host your information on the Internet.

  23. How do I set up my e-mail accounts with uSight?

    24. First you will need to have a domain name connected to your site. Once the domain name is attached, you can go to www.ubuilder.com/instructions for detailed instructions on how to setup your e-mail accounts.

  24. I have a merchant account that runs off a gateway that is currently not supported by the uBuilder. What should I do?

    25. You can put in a request for our development team to look at the possibility of adding support for your gateway. For more details, call our Customer Service department.

  25. How do I know when someone has made a purchase on my site?

    26. When someone makes a purchase on your website you will receive an e-mail letting you know what that customer has purchased. Your customer will also receive an e-mail confirmation for their purchase. To set this up you will need to include your email address in the merchant account section of the basic information area of your site.

    You can also view your orders by clicking on the "Your Orders" option on the main menu.

  26. Where can I purchase a domain name?

    27. You can purchase the domain name by contacting us at 1-800-544-9459 or by visiting our online store.

  27. How do I set up my e-mail accounts with uSight?
  28. How can I purchase a design package for my website?

    29. You can purchase a design package by contacting us at 1-800-544-9459 .

  29. Where would I find out the requirements to starting a small business in my state?

    30. Your best bet is to contact your local government for information about starting a small business.

  30. Do I need to have a business license to run an Internet business?

    31. Your best bet is to contact your local government for information about starting a small business.

  31. If I can't get through on the customer service phone numbers what should I do?

    32. You have a couple different options if all the phones are busy in customer service. You can send us an e-mail at customerservice@usight.com or you can try the line again. Usually when the phones don't get answered it means that all of the customer service reps are on the phone. If you simply try five minutes later you will most likely get through.

  32. Is there a customer service email address I can send a question to?

    33. You can contact customer service at customerservice@usight.com.

  33. What are uSight's hours?

    34. We are open Monday through Friday from 8 a.m. to 5 p.m. Mountain Standard Time. Customer service is open two hours longer every day until 7 p.m.

  34. If I already have a web site, will uSight host that web site for me?

    35. If you would like to have us host a site you can contact uSight Customer Service for more information about the pricing and details for us to host a site.

  35. My monthly bill is not what I was told it would be. Who should I contact concerning this matter?

    36. If there is a discrepancy with the bill and the amount you were told please give customer service a call as soon as possible so that we can remedy the situation.

  36. What do I do if my web site goes down?

    37. The web sites do not go down very often. In the event that they do please wait about 15 minutes and try to log into the site again.

  37. The distributor agreement mentions restrictions. What are these restrictions?

    38. uSight does not allow anything to be sold on a web site hosted on our servers that is either illegal or pornographic.

  38. Is Pornography allowed on my uSight web site?

    39. We do not allow pornographic materials to be published on the uSight web sites or any sites that are hosted on uSight's servers.

  39. What isn't allowed on my uSight website?

    40. uSight does not allow anything to be sold on a web site hosted on our servers that is either illegal or pornographic.

  40. If I have my own unique product can I sell this on my website?

    41. Certainly, you are able to sell your own products on your web site as long as they follow the restrictions set by uSight.

  41. What is my monthly hosting fee?

    42. The monthly hosting fee differs depending on what package you purchased. For details on your monthly hosting please call customer service at 1-800-544-9459.

  42. I purchased the platinum package. What does that include?

    43. The platinum package is unlimited websites. This allows you to activate new websites for personal use or to resell these sites.

  43. I could not afford to buy the package I wanted at the seminar. Could I do that later?

    44. Yes, you would just need to contact customer service and they will be able to help you purchase the package you desire.

  44. How would I upgrade my uSight package?

    45. At any time if you would like to upgrade your uSight package you can do so by calling customer service at 1-800-544-9459. For pricing and details about which upgrades are available please give us a call at the same number.

  45. I want to become a distributor, who should I call?

    46. To become a distributor please call customer service at 1-800-544-9459 for pricing and details.

  46. I went to a seminar a while ago but I did not purchase the product, do I have to wait for another seminar?

    47. You can wait for another seminar to come around or you can call uSight directly to purchase the product.

  47. If I forget any of my usernames or passwords what should I do?

    48. Please call customer service at 1-800-544-9459.

  48. My name is spelled wrong on my web site. Can I change this?

    49. Yes you can have this changed. To do so please call Customer Service at 1-800-544-9459.

  49. I just set up a new email address how do I change this on the records at uSight?

    50. Please call customer service at 1-800-544-9459.

  50. If I want to cancel what should I do?

    51. If you would like to cancel within the first three business days after purchasing the product please follow the instructions on the back of your pink order form. If you would like to cancel after the first three business days please call uSight to do so at 1-800-544-9459. Please note that a refund is not available outside the first three business days after purchase.

  51. How long will it be before I receive my login information?

    52. You should receive your login information within 24-48 hours after your purchase. If you did not receive your login information by this time please call us at Customer Service at 1-800-544-9459.

  52. Can I refer my friends to uSight and collect a commission on what they buy?

    53. We do not offer a referral program for sales however you can resell uSight web sites. For pricing and details please call Customer Service at 1-800-544-9549.

  53. Who do I call if I have billing issues?

    54. Please call customer service at 1-800-544-9459. We will be able to point you in the right direction.

  54. How can I contact the EBBA?

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