Your merchant account will take eight to ten days to be approved.

1. Log in to your uBuilder at http://login.ubuilder.com
2. Select the "Your Information" option
3. Select the "Merchant Account" option
4. Enter your merchant username and your merchant password in the spaces provided and click the "Update Information" button.

This will connect your merchant account and you will be ready to accept Visa and MasterCard.

Note: The two e-mail boxes, "Orders E-mail" and "Customer Service E-mail", are used to send you the results of an e-commerce transaction. If you do not provide a value for these, your e-mail address from the Basic Information section of Your Information is used.

Your voided check is used to establish which account your funds will be deposited into when your customers make credit card payments on your web site. This is also the account that your monthly fees are withdrawn from.

For details and assistance with your monthly payment or to buy out your merchant account please call customer service at 1-800-544-9459.

No, your gateway fee is not included in your monthly lease payment. Your monthly lease pays for the cost of the merchant account and the gateway fee pays for the service that links your merchant account to your web site.

The gateway is what links your merchant account to your web site, much like a slide card terminal at a store links your store to your merchant account. There is a fee that goes with the gateway.

Your merchant account can be cancelled within the first three business days after purchase. Outside of this cancellation period your merchant account cannot be cancelled.

Your merchant account can accept all credit cards but it comes equipped to accept Visa and MasterCard. To set up your merchant account with any other credit card you will need to contact the credit card provider such as American Express or Discover. When you set up your account with these other cards they will give you a merchant identification number. After this please give us a call and we will configure your merchant account to link with these other accounts using the merchant identification number.

Yes you can resell merchant accounts. Our customers that sell web sites have found it beneficial to be able to offer the merchant accounts with the websites, making a complete package. For details and pricing information on a merchant account distributorship please call customer service at 1-800-544-9459.

No you cannot sell back your merchant. Your merchant account is on a lease-to-own agreeement.

Your merchant account can except all credit cards but it comes equipped to accept Visa and MasterCard. To set up your merchant account with any other credit card you will need to contact the credit card provider such as American Express or Discover. When you set up your account with these other cards they will give you a merchant identification number. After this please give us a call and we will configure your merchant account to link with these other accounts using the merchant identification number.

Your money is deposited into the checking account that you have provided the voided check for.

If you are having problems with your merchant account give us a call in customer service at 1-800-544-9459 and we will give you a hand.

When you receive your merchant account you will receive with it instructions on how to run a test to make sure that your merchant account is running properly and everything is set up correctly.

All Merchant accounts will work on your website but there are only a few gateways that are compatible with your site. They are: Authorize.Net, Epenzio, uGateway, iGateway, SecurePay, and Iongate. We are working on adding support for more gateways many others as well.

You are responsible for charging your state sales tax to your customers that live in your state.

This is a possibility however it is expensive.

Your merchant account will take about eight business days to be approved. If it has been longer then this, please call us and we will find the problem for you.

You will receive an e-mail from your site when someone has made a purchase. You can also look in the "Your Orders" section on the main menu to view your orders.

Yes we would be happy to help with that. Or you can find the instructions in the knowledge base.

Give us a call and we will help you get your username and password. Our customer support number is 1-800-544-9459.

Give us a call at 1-800-544-9459 and we will help you get your username and password.

The first e-mail is used to receive the orders that are placed by your customers on your web site. The second is used to send a order confirmation e-mail to your customers when they have made a purchase.

Yes you can. There is no harm in using the same e-mail address for both. The first is used to receive the orders that are placed by your customers on your web site. The second is used to send a order confirmation e-mail to your customers when they have made a purchase.

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